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How to report bugs effectively?

Last Updated: Oct 23, 2018 11:45AM HKT
Please submit a bug with the following information.

 

  • Computer operating system,
  • XMind version no. ( Help > About on Windows/Linux and XMind > About on macOS),
  • Bug descriptions,
  • Steps to reproduce this bug,
  • XMind log file,
  • One or more screenshots.

With these information, we can reproduce the submitted bug easily, find out why it happened and find a solution faster. If you submit a bug publicly, other XMind users will understand you quickly.
 
support2@xmind.org
http://assets2.desk.com/
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