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Paid for XMind Pro, Verified License and Signed in....still can't use Pro features

Marc Jan 13, 2018 12:00AM HKT

Paid for Pro. Verified my pro license key, and have signed in. Says everything is working, yet I still can't access Pro features...

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Juha Metsäkallas Jan 15, 2018 03:08PM HKT

This is probably a stupid question, but did you restart Xmind after inputting the key?
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Stephen Zhu Jan 24, 2018 10:50AM HKT XMind Ltd. XMind Geniu
Hi Marc

Sorry for this. But the information is a little less. It will be better to send us your key and screenshot of XMind to Then our colleague can help you find out reason and solution. And you can access the Pro features sooner.

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