If you’re unable to activate your license key, the following are a few reasons why it might not have worked, along with some possible solutions.
- You’re using the incorrect software version.
- Make sure you’re using the correct software version. XMind 8 Pro license key can only be used to activate XMind 8, not XMind 8 previous versions e.g. XMind 7 or other XMind products.
- You’re not entering the complete serial number.
- XMind Pro license key contains 5 lines of numbers and letters. Please copy and paste the complete serial number when activating the license key.
- You’ve exceeded the number of computers that your license can be activated on.
- One XMind Pro license key can be used on your 2 computers. If your license key is being used on more computers than allowed by the XMind Software License Terms, you must buy a new product key.
- You’re not downloading the software from XMind official website.
- If you have a counterfeit copy of XMind that wasn't published and licensed by XMind Ltd., activation won't work. Please click Here to download XMind.