What should I do if I can’t open my Xmind: ZEN mind map or my file is corrupted?(Windows)

Please note that only 9.1.0 or later version supports File Cache.

Please follow these steps to recover the file.
1. Launch Xmind: ZEN,
2. Enter File > File Cache,  3. Find the file you need and select Retrieve.​

If you cannot restore your file from File Cache, 

Please input below in the address bar of file explorer and hit the enter key.

%HOMEPATH%\AppData\Roaming\XMind ZEN\Electron v3\vana

Please find file cache and restore your file.

If necessary, please send the corrupted file to support@xmind.app and we will try to fix it for you.