Xmind web cannot create or open files

y z

• May 20, 2023 13:16
• Edited

Please check that web app cannot creat new xmd files or open any files exited in the xmind space（files in outsource cloud no issue)

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  Permanently deleted user

  • May 22, 2023 09:15
  • Edited

  Hello,

  Could you please advise more information to check?

  Which browser did you use to open or create the files on Xmind Works Storage? Do you have this issue on other browsers?

  Could you please send us a video recording of your issue to check?

  And please kindly email us this info to xmind-works-support@xmind.app. Then our tech colleague will reply you accordingly.

   

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