I can't print

Alba Pedreira

• December 14, 2020 10:56

Version: XMind 8 Update 9 (R3.7.9.201912052356) - Activé comme XMind 8 Update 9 Pro

Problem : I send documents to print but nothing comes out, 

- Printer : Local Printer HP Deskjet 3630 series

- My printer is properly configured and visible

- I can normally print successfully on same conditions to the  same printer from  any other application.

I don't know if this is related and can help. I've found this out  while troubleshooting :  

- Within the "general" printing panel,

- when I click on button "find printer",

- I see the following message "Network discovery and file sharing are turned off. Network computers and devices are not visible, click here to change ..."

Please note that I work locally . I don't have any network setup. I don't wish to turn on network parameters .

Thanks in advanced for your help 

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  Alba Pedreira

  • December 14, 2020 10:58

  clarifications : 

  when I write : "Within the "general" printing panel," I mean "Within the XMIND "general" printing panel.

   

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