XMind always opens on the Primary monitor

Danie Grobler

• July 27, 2023 10:45

Since I've updated XMind Pro to the latest version (on Windows 10), the app always opens on my primary monitor, which is the laptop's built in monitor, instead of the 27" monitor I have attached.  Even if I move the app to the large screen and then close the app, the next time I click the icon it opens again on the small laptop screen.

How can I fix this?  It's both annoying and wastes time.

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• Official comment

  

  Edith

  • August 15, 2023 07:04

  Dear Danie, 

  We sincerely apologize for the lack of timely response on our forum. We are aware of this particular issue, and our technical team is actively working on a resolution. We will try our best to solve this problem in the upcoming version release. 

  Once again we are sorry for the inconvenience. 

  If you have any questions, please send us feedback via Help > Feedback on Xmind or send us an email at xmind-2023@xmind.app. 

  Best Regards, 

  Edith

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  Michi Markaritzer

  • July 29, 2023 17:53

  I do suffer from the opposite issue: xmind opens always on the secondary monitor. +1000 for How can I fix this?  It's both annoying and wastes time.

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  David Rowley

  • August 09, 2023 17:38

  I have the same as Michi - I have an ultrawide monitor that's my primary display and a teeny-tiny portable monitor that I have a secondary, xmind will always open on the tiny one which is really fustrating!   The other fustrating thing is that the open dialouge doesn't then re-size (and you can't re-size it!) when you move it to the right monitor - so you don't get to see all your recents :(

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  Danie Grobler

  • August 10, 2023 07:06

  Hey XMind, we're not random internet commenters, we actually paid a lot of money for your product! When are you going to respond to the issue??

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  Danie Grobler

  • August 14, 2023 11:34

  Hello XMind?  Anyone there?  Please stop ignoring us.

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  Michi Markaritzer

  • August 14, 2023 17:28

  Seems like I found a workaround:

  cancel your subscription and use their old free version...

  If they can't provide support to paying customers then customers should stop paying money, shouldn't they?

   

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